💳 Payment Policy

Full payment is required at the time of booking for all standard and emergency services.
Corporate clients with approved accounts may request services without pre-payment.
All services are subject to additional fees, including travel, after-hours, and priority dispatch.
Payment confirms your appointment and secures technician availability.
Unpaid or unauthorized bookings will be canceled.

❌ Cancellation Policy

Cancellations must be made at least 2 hours prior to the scheduled appointment time.
Late cancellations are subject to a $50 cancellation fee.
No-shows or cancellations after technician dispatch are non-refundable.
If a technician is en route, the full service fee will be charged.
Emergency and after-hours bookings are subject to stricter cancellation terms.

🚨 No Refund After Dispatch

Once a technician has been dispatched or is en route, the service is considered in progress and is non-refundable.

⏱️ Client Delays

Clients must ensure that all donors are available at the scheduled time. Excessive delays or unprepared sites may result in additional wait time fees or cancellation without refund.

📍 Location & Access

Clients are responsible for providing accurate location details and ensuring safe access to the testing site. Inaccessible or unsafe locations may result in cancellation fees or rescheduling.

⚖️ Right to Refuse Service

We reserve the right to refuse or discontinue service in situations involving unsafe conditions, non-compliance, or inappropriate conduct.

💳 Payment Disputes

By booking services, you agree not to initiate chargebacks for services rendered or in progress. Any disputes must be addressed directly with our company.

⚠️ Important: By booking services, you agree to all payment and cancellation terms outlined above.

These policies are in place to ensure timely response and availability for all clients, especially during emergency and after-hours requests.

Explore Our Services

Learn more about our mobile and emergency testing services.

24/7 Emergency Testing |
Drug Testing|
Payment & Cancellation Policy |
Same Day Appointment

KLAB Enterprises is a trusted mobile service provider

KLAB Enterprises is a trusted mobile service provider specializing in DOT and Non-DOT drug testing, DNA collection, background screening, fingerprinting, Point-of-Care testing, and notary services. We proudly serve individuals, employers, and organizations with mobile and appointment-based services designed for convenience, accuracy, and compliance. Our mission is to deliver reliable testing and screening solutions while maintaining the highest standards of privacy, professionalism, and care. We are fully insured and able to bill commercial insurance carriers. Whether you’re a business staying compliant or an individual needing timely, on-the-go services, KLAB Enterprises brings precision and peace of mind right to your doorstep.

Mobile Compliance. Local Commitment. Exceptional Care.
At KLAB Enterprises, our story began with a passion for service and a mission to make compliance and care more accessible. KLAB Enterprises understands the growing need for high-quality, dependable services that come to you—wherever you are.

Let’s Talk

888-405-4431

info@klabenterprises.com

Houston, Texas

Need Apostille? KLAB Enterprises offers standard and expedited apostille services to ensure your documents are processed accurately and on time. From international adoptions to business or legal documents, we handle the paperwork, so you don’t have to.

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